User Agreement
These terms govern your use of Unclue, provided by Potato Quality Games, on the web and in our mobile apps. Effective November 2, 2026.
Using Unclue
By using Unclue, you agree to these terms. If you do not agree, do not use the service. You must be at least 13 and meet any higher minimum age required where you live. If you are below the age of legal majority, a parent or legal guardian must agree to these terms and supervise your use.
We give you a limited, personal, non-exclusive, non-transferable permission to play Unclue for lawful, non-commercial purposes, subject to these terms. You may stop using the service at any time.
Accounts and progress
Guest play and registered accounts have different features; access to past puzzles, statistics, achievements and cross-device progress may require an account. Provide an email address you control and protect your credentials. You are responsible for activity you authorize through your account. Tell us promptly if you suspect unauthorized access.
Guest progress is saved on your device. An account supports saved progress across devices, but progress may be lost because of device changes, cleared data or service interruptions. Do not rely on game saves as permanent records. Statistics and badges are for enjoyment, have no cash value and are not guaranteed competitive rankings.
Fair play and acceptable use
Do not interfere with the service, bypass access restrictions, access another person’s account, introduce harmful software, misuse account or messaging features, or use bots to manipulate play records, achievements or advertising. Do not obtain or redistribute unreleased puzzles or answers through unauthorized access.
Do not generate fraudulent ad impressions or clicks, encourage artificial ad interactions or automate ad activity. Interact with an advertisement only if you are interested in it. You never need to click an advertisement or purchase anything from an advertiser to play a puzzle.
Puzzles and intellectual property
Unclue’s software, original puzzles, clues, artwork, branding and other service content belong to Potato Quality Games or the applicable rights holders and are protected by applicable law. These terms do not transfer ownership to you. Do not reproduce, sell or redistribute substantial service content without permission, except as allowed by law.
You may use the built-in score and achievement sharing tools for personal sharing. Please avoid posting answers or spoilers where they would disrupt other players’ enjoyment. Feedback is voluntary; you give us permission to use your suggestions to improve Unclue without an obligation to compensate or credit you. Do not send information you do not have permission to share.
Advertising and third-party services
Ad-enabled app builds may show banners on Home, in the puzzle calendar, alongside gameplay and in results for guest and registered players. Test builds may display labeled test advertisements. The public website and the original iOS 1.0.0 release do not serve ads. There is no pre-puzzle ad countdown. Advertising privacy practices and choices are described in the Privacy Policy. Creating an account or accepting these terms is not consent to personalized advertising.
Advertisements and external links may lead to independent services with their own terms and privacy policies. We do not control or endorse an advertiser’s products, claims or conduct. Purchases or dealings with an advertiser are between you and that advertiser, subject to applicable law. The ad-free upgrade is not currently available, and no subscription or payment is required by these terms.
Changes and availability
We may update puzzles, features and software, correct errors, limit access or discontinue parts of Unclue. We do not guarantee uninterrupted access, a new puzzle on every future date, compatibility with every device or permanent retention of progress. We will provide notice where reasonably practicable or legally required.
We may suspend or end access for material breaches, abuse, security risks or legal requirements, with notice and a chance to resolve the issue where appropriate. You may contact support to ask us to review an access decision. You can delete your account in Profile; the Privacy Policy explains deletion and information that may remain on your devices.
Disclaimers and responsibility
To the extent permitted by applicable law, Unclue is provided as available, without promises that it will be error-free, uninterrupted or suitable for every purpose. To that same extent, we disclaim implied warranties and are not responsible for indirect or consequential losses, including losses caused by interrupted access or lost game progress.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, intentional wrongdoing or other non-excludable liability. These terms do not remove mandatory consumer rights, statutory guarantees or remedies that apply where you live.
Disputes and updates to these terms
If there is a problem, email support@unclue.app so we can try to resolve it. These terms do not impose mandatory arbitration or require you to give up access to courts or consumer protections available under applicable law.
We may revise these terms and update the effective date. We will provide notice of material changes as required by law. Changes apply prospectively; any new consent required by law will be requested. If you do not accept a revision, stop using the service. If part of these terms is unenforceable, the remaining terms continue to apply to the extent permitted by law.
Contact
Potato Quality Games operates Unclue. Questions about these terms, account access or the game can be sent to support@unclue.app.